Before shipping your instruments to us, please contact Customer Service for repair instructions.
Instruments are inspected upon arrival at our repair facility to determine the degree of damage and check that we have the necessary components to do the repair. You are contacted with a quote for approval before we begin the repair – or if we believe an instrument is beyond repair.
Surgipro instruments covered by our Lifetime Guarantee will not be charged for any repairs. The guarantee is void if the damage is a result of misuse or improper care and cleaning.
A final quality inspection is done to ensure repair has been restored
full functionality to the instrument before shipping.
Our services include: