Surgipro is dedicated to providing the highest quality surgical instruments to the medical community. To this end, we offer sharpening and instrument repair services for Surgipro instruments or any other brand of instrument. Our aim is to extend the life of your instruments and bring them back to “like-new” conditions which greatly reduces your replacement costs.
Sharpening and Instrument Repair Services
Repairs are done by our exceptionally skilled technicians to the highest quality standards. We offer a uniquely quick turn-around service – instruments are returned within a week of their arrival.
Before shipping your instruments to us, please contact Customer Service for repair instructions.
Instruments are inspected upon arrival at our repair facility to determine the degree of damage and check that we have the necessary components to do the repair. You are contacted with a quote for approval before we begin the repair – or if we believe an instrument is beyond repair.
Surgipro instruments covered by our Lifetime Guarantee will not be charged for any repairs. The guarantee is void if the damage is a result of misuse or improper care and cleaning.
A final quality inspection is done to ensure repair has restored
full functionality to the instrument before shipping.
Our services include:
- Screw Replacement
- Spring Replacement
- Hinge screw replacement
- Alignment and other adjustments
- Surface refinishing
- Laser etching
Warranty: Repairs are guaranteed for 90 days. If they prove defective in material or workmanship, we will repair or replace them at no extra charge.
Please include a list of instruments you are shipping to be repaired, including the quantity of instruments, part numbers, description of the damage, and the address to which you want the repaired instruments returned.
Send your instrument to:
Attn: Repair Department
35 North Brandon Drive
Glendale Heights, IL. 60139
You will receive an invoice for the repair and shipping charges net 30 days.
We accept VISA, Mastercard, American Express, Discover, PayPal and check payments.